Stakeholder surveys are an effective tool for managing, measuring, and evaluating stakeholders' attitudes towards an organisation. They can also assist in understanding how an organisation is performing against agreed business objectives. As a strategic tool, stakeholder surveys can be used to inform organisations about the views of key individuals who have a 'stake' in the business, including customers, community groups, and private and public sector agencies.
Stakeholder surveys typically include a combination of qualitative and quantitative survey questions, telephone, and face-to-face interviews. OPRA staff are skilled in the design and delivery of stakeholder surveys, and will work with your organisation to:
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