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Workplace Emotional Intelligence
Over the last decade, emotional intelligence (EI) has received wide-spread interest and attention. Emotional intelligence refers to the capacity to deal effectively with one's own and others' emotions. When applied to the workplace, emotional intelligence is about thinking intelligently with emotions; and perceiving, expressing, understanding and managing emotions in a professional and effective manner.
OPRA is the sole New Zealand distributor of the Genos range of EI tools, developed by Australian-based Genos Pty Ltd.
Why Emotional Intelligence Matters
Research studies suggest that emotional intelligence makes a difference in the workplace, including:
productivity and performance
interpersonal effectiveness
leadership capability
sales performance
teamwork
customer service, and
job satisfaction
The Genos Model of Workplace Emotional Intelligence
The Genos Emotional Intelligence assessment tool does not measure a person's innate emotional intelligence.
Rather it measures how often a person demonstrates emotionally intelligent workplace behaviours aligned to seven skills of emotional intelligence. The seven skills of Genos EI include:
emotional self-awareness
emotional expression
emotional awareness of others
emotional reasoning
emotional self-management
emotional management of others, and
emotional self-control
What makes the Genos emotional intelligence assessment so unique?
takes approximately 15 to 25 minutes to complete
consists of 70 items (behaviours) measuring seven key skills
measures how frequently people demonstrate emotionally intelligent behaviour at work
comprises of items associated with positive and negative emotions
utilises both positively and negatively keyed items
is accessed and completed on-line
is available in self -rater and 360 formats, and
is supported by extensive peer-reviewed psychological research
The Genos EI Product Portfolio
Accessing the Genos measure of EI and its associated product portfolio is available upon completion of a Genos EI certification programme. There are two options for accessing Genos EI assessments:
OPRA Assessment Service: OPRA administer the Genos assessment and manage all applicant feedback and developmental discussions
Accreditation – Genos EI In-House: Accreditation training equips trainees with the skills and knowledge to manage the entire assessment process in-house, independently of OPRA.
All New Genos EI Recruit
OPRA is pleased to present a newly released range of candidate assessment reports specifically designed for the recruitment market, including:
Benchmark EI profile generated via a role analysis profiler
Candidate Genos EI self-assessment results
Candidate EI impression management index
Candidate EI behavioural interview results (if selected), and
Candidate EI role-play simulation results (if selected)
Candidate's EI assessment results are compared to the role's benchmark, or 'ideal' profile, together with a summary of EI strength and weakness.
Pricing
For information on Emotional Intelligence, see the prices page.
